Question 1

Is FaceSwapAI free?

Accepted Answer

Yes. FaceSwapAI runs a free-first model: standard-quality image and short-video face swaps are unlimited and watermark-free with no signup required, covering an estimated 95% of casual creator use. For HD exports, longer video clips up to 2 minutes, and batch swaps, we offer one-time credit packs starting at $4.99 — no recurring subscription. Credits never expire. Free tier remains permanently free, not a trial. For full pricing details visit /pricing.

Question 2

Do I need to sign up?

Accepted Answer

No account is required for the free tier. You can land on faceswapai.com/image-swap or faceswapai.com/gif-face-swap, drag in a photo, drag in a target face, and download the result in 5–15 seconds — without ever entering an email address. Optional accounts unlock saved history, batch tools, and longer-video credit purchases. We deliberately built the no-signup flow to lower the barrier compared to competitors that gate every export behind a registration wall.

Question 3

Is it safe?

Accepted Answer

Yes. FaceSwapAI uses a privacy-by-design architecture aligned with GDPR Article 5(1)(c) data minimization principles. All uploaded photos and videos are automatically and permanently purged from our servers within 24 hours. We never train, fine-tune, or improve our AI models on your uploads — your face stays yours. Files are encrypted in transit (TLS 1.3) and at rest (AES-256). For full compliance details including BIPA, CCPA, and TAKE IT DOWN Act 2025 compliance, visit /trust.

Question 4

How long does it take?

Accepted Answer

Most image face swaps complete in 5–15 seconds end-to-end (upload to download), powered by GPU-accelerated inference. Video face swaps for short clips under 30 seconds typically take 1–3 seconds of processing per second of input video; a 30-second TikTok-length clip is usually ready in 30–90 seconds. GIF face swaps are even faster — under 10 seconds for typical reaction GIFs. Processing happens on dedicated GPU instances with no queue delays during normal operation.

Question 5

Can I swap faces in videos?

Accepted Answer

Yes. The free tier supports video face swaps up to 2 minutes per clip with HD output and no watermarks. We use temporal coherence tracking — independent motion-vector analysis frame-by-frame — to prevent the inter-frame flickering that makes most cheap face-swap output look fake. MP4, MOV, AVI, WebM formats supported up to 1080p. For longer clips up to 10 minutes and 4K cinema output, use our sister enterprise platform DeepSwapAI.

Question 6

Is there a watermark?

Accepted Answer

No watermarks anywhere — not on free tier, not on paid tier. Both image and video exports are clean and ready to share directly to TikTok, Instagram, Discord, Reddit, or any platform. We do attach C2PA Content Credentials (cryptographic signatures from the cross-industry C2PA standard) to every export, which platforms can read to display an automatic 'AI-generated' badge — required by EU AI Act Article 50 for distribution in the European Union.

Question 7

Can I use FaceSwapAI for commercial purposes?

Accepted Answer

Yes. FaceSwapAI's Terms of Service explicitly grant commercial usage rights for output you generate. You retain full ownership of AI-generated results and may use them in client work, paid social media campaigns, advertising creatives, and product photography — provided you have legal rights to the source images and consent from any depicted individuals. Enterprise customers receive an indemnification clause in their contract for additional coverage. See /terms for full commercial-use language.

Question 8

What file formats do you support?

Accepted Answer

Images: JPG, PNG, WebP, animated GIF up to 10 MB per file. Videos: MP4, MOV, AVI, WebM with H.264, H.265, VP9, or AV1 codecs, up to 1080p resolution and 50 MB. Color spaces sRGB, DCI-P3, and Rec. 709 are all preserved through the pipeline. RAW camera formats are not supported — convert to JPG or PNG first if working from photographer source material. Output format defaults to input format but can be converted post-process.

Question 9

Do you offer an API?

Accepted Answer

Yes. FaceSwapAI exposes a public REST API documented at /doc with bearer-token authentication. Free tier includes 50 requests/month, paid tiers scale to 5,000+. Endpoints cover image face swap, video face swap, batch processing, and lip sync. SDKs are published for Python, Node.js, and TypeScript. Webhooks are available for long-running operations. For volume pricing or enterprise SLAs (sub-second image latency, dedicated GPU pool), contact partner@faceswapai.com.

Question 10

How does pricing work?

Accepted Answer

Pay-as-you-go credit packs without subscription. Three published tiers: Starter Pack at $4.99 (covers ~50 HD image swaps or ~5 minutes of video), Popular Pack at $9.99, and Pro Pack at $19.99. Credits work across all features (image, video, GIF, batch, lip sync, character animation) and never expire. The free tier remains permanently free for standard-quality image and short-video swaps with no time limit and no watermark — it is not a trial.

Question 11

What is the maximum video length?

Accepted Answer

Free tier supports videos up to 2 minutes per clip in 1080p HD. With paid credits, individual clips can extend to 10 minutes per upload. For longer continuous output beyond 10 minutes, use our enterprise sister platform DeepSwapAI which supports unlimited length via batch concatenation. There is no per-day or per-month upload limit on the free tier — process as many short clips as you want.

Question 12

How does multi-face swap work?

Accepted Answer

Multi-face swap uses RetinaFace single-shot detection to find every face in a target image (up to 10 faces in production), then HRNet 68-point landmark alignment per face, then independent identity-preserving swap per face using ArcFace-derived embeddings. Each face is processed in parallel rather than sequentially, so a 5-face group photo takes the same wall-clock time as a single-face swap. You can specify which source face goes to which detected target face via the multi-face UI.

Question 13

Are uploads encrypted?

Accepted Answer

Yes. All uploads transit over TLS 1.3 (modern HTTPS, no fallback to TLS 1.0/1.1). Files at rest on our processing servers are encrypted with AES-256 using per-tenant keys. Storage uses an ephemeral object pattern — files are queued, processed, the result is delivered, and the source plus result are deleted within 24 hours via a cron job that operates at the storage layer rather than relying on application-level cleanup. Audit logs are retained 90 days for security forensics only.

Question 14

Is FaceSwapAI GDPR-compliant?

Accepted Answer

Yes. FaceSwapAI is fully aligned with EU GDPR including Article 5(1)(c) data minimization (24-hour auto-purge), Article 13–15 right of access, and Article 17 right to erasure (which is largely automatic given 24h purge). EU/EEA users can submit data subject access requests to dpo@faceswapai.com. We do not transfer data outside the EU/EEA without Standard Contractual Clauses. We are also compliant with California CCPA, Illinois BIPA, and the US TAKE IT DOWN Act 2025.

Question 15

Do you train AI models on user uploads?

Accepted Answer

No. FaceSwapAI does not train, fine-tune, or extract biometric templates from user uploads. Our models are trained exclusively on licensed and consented training datasets sourced from research-grade corpora (CelebA-HQ, FFHQ, FaceForensics++) plus internal synthetic data. Your uploaded photos and videos are processed only for the inference task you requested and then deleted. This is enforced architecturally (no persistent storage of inputs) rather than by policy alone.

Question 16

What happens if my output looks bad?

Accepted Answer

Try a different source face — different angle, better lighting, or higher resolution. The single biggest factor in face-swap quality is source-image quality: 1080p+ frontal photos with even lighting produce dramatically better results than low-light side profiles. If multiple attempts fail or the result is clearly broken, email support@faceswapai.com with the source/target image and we will refund credits or investigate the model behavior. Quality issues are typically a free-tier feedback loop, not a paid-tier problem.

Question 17

Can I swap faces of public figures or celebrities?

Accepted Answer

Public-figure face swaps are permitted for parody, commentary, and educational use that fall under fair use, but FaceSwapAI's classifiers refuse uploads of known politicians, election candidates, and minors at the upload stage to comply with the EU AI Act and US TAKE IT DOWN Act. Sexual or non-consensual imagery is blocked regardless of subject. The platform is a creative tool for legitimate use; abuse triggers immediate IP-level bans. See /ethics-policy for the full prohibited-use list.

Question 18

How do I report misuse?

Accepted Answer

Submit takedown requests through /takedown for content generated by FaceSwapAI that depicts you without consent. Reports trigger automated takedown within 48 hours per the US TAKE IT DOWN Act 2025 and EU Digital Services Act Article 16. For other forms of abuse — phishing, harassment, fraud — email abuse@faceswapai.com with the URL or output ID. We cooperate with law enforcement under valid subpoenas. C2PA Content Credentials embedded in every export make synthetic origin trivially verifiable.

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